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Every statement and answer an adviser needs, asked for once.

A fact find is only useful when every statement and figure is in front of the adviser before the meeting. Docsroom asks each person once, gives them their own link and chases whoever has not replied.

8 templates80 requestsWritten for financial advisers

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Eight templates for financial advisers

Open a template to see every request in the order it is asked, and watch it written in and answered.

New customer starter checklistfor new customers · before the first meeting11 requests11 requests
New customer starter checklistNeil Cooper · new customer9 of 11 back
  • Who you are
  • FormPersonal details8 questionsAssigned to NCNeil Cooper, customerFrom Charlottein 2 daysComplete
  • UploadPhoto IDpassport or licenceAssigned to NCNeil Cooper, customerFrom Charlottein 2 daysComplete
  • UploadProof of addresslast three monthsAssigned to NCNeil Cooper, customerFrom Charlottein 3 days1 file sent
  • Working together
  • ApprovalCustomer agreementread and approveAssigned to NCNeil Cooper, customerFrom Charlottein 4 daysReady to check
  • ApprovalHow we use your dataread and approveAssigned to NCNeil Cooper, customerFrom Charlottein 4 daysComplete
  • ApprovalAuthority to contact providersso we can ask for figuresAssigned to NCNeil Cooper, customerFrom Charlottein 5 daysAwaiting reply
  • ApprovalFee agreementhow we are paidAssigned to NCNeil Cooper, customerFrom Charlottein 5 daysReminder sent
  • DecisionHow we keep in touchphone, email or postAssigned to NCNeil Cooper, customerFrom Charlottein 5 daysComplete
  • Your situation
  • QuestionWhat you want help within your own wordsAssigned to NCNeil Cooper, customerFrom Charlottein 3 daysReady to check
  • QuestionAnything we should allow forhealth or circumstancesAssigned to NCNeil Cooper, customerFrom Charlottein 4 daysReady to check
  • DecisionWhere we meethome, office or videoAssigned to NCNeil Cooper, customerFrom Charlottein 4 daysComplete
Staff starter checklistfor new advisers · before their first day12 requests12 requests
Staff starter checklistSophie Walker · financial adviser9 of 12 back
  • Right to work
  • QuestionRight to work share codenine charactersAssigned to SWSophie Walker, adviserFrom Charlottein 3 daysComplete
  • UploadPhoto IDpassport or licenceAssigned to SWSophie Walker, adviserFrom Charlottein 3 daysComplete
  • Pay and contract
  • FormBank and tax details6 questionsAssigned to SWSophie Walker, adviserFrom Charlottein 4 daysReady to check
  • UploadP45 from your last jobor tell us if noneAssigned to SWSophie Walker, adviserFrom Charlottein 5 days2 files sent
  • ApprovalEmployment contractread and approveAssigned to SWSophie Walker, adviserFrom Charlottein 5 daysComplete
  • Adviser standing
  • QuestionFCA reference numberon the FCA registerAssigned to SWSophie Walker, adviserFrom Charlottein 4 daysAwaiting reply
  • UploadProfessional standingcurrent annual statementAssigned to SWSophie Walker, adviserFrom Charlottein 6 daysReminder sent
  • UploadQualification certificatesLevel 4 diploma or aboveAssigned to SWSophie Walker, adviserFrom Charlottein 7 daysComplete
  • TableRegulatory referencesemployer, dates, contactAssigned to SWSophie Walker, adviserFrom Charlottein 7 daysReady to check
  • UploadBasic DBS certificateissued in the last yearAssigned to SWSophie Walker, adviserFrom Charlottein 7 days2 files sent
  • ApprovalConsent to a credit checkread and approveAssigned to SWSophie Walker, adviserFrom Charlottein 5 daysComplete
  • Firm rules
  • ApprovalConfidentiality agreementread and approveAssigned to SWSophie Walker, adviserFrom Charlottein 5 daysAwaiting reply
Fact find packfor advice customers · before the fact find meeting12 requests12 requests
Fact find packJulie Armstrong · fact find9 of 12 back
  • Your money
  • TableIncome and sourcesemployer, benefits, otherAssigned to JAJulie Armstrong, customerFrom Charlottein 4 daysComplete
  • TableSpending each monthbills, food, leisureAssigned to JAJulie Armstrong, customerFrom Charlottein 4 daysComplete
  • TableSavings and investmentswhere and how muchAssigned to JAJulie Armstrong, customerFrom Charlottein 5 daysReady to check
  • TableDebts and loanslender, balance, rateAssigned to JAJulie Armstrong, customerFrom Charlottein 5 daysReady to check
  • UploadLatest payslipslast three monthsAssigned to JAJulie Armstrong, customerFrom Charlottein 5 daysComplete
  • Your plans
  • QuestionWhat you want to achieveand by whenAssigned to JAJulie Armstrong, customerFrom Charlottein 3 daysAwaiting reply
  • QuestionPeople who depend on youpartner, children, othersAssigned to JAJulie Armstrong, customerFrom Charlottein 4 daysReminder sent
  • QuestionHealth and smokingfor cover quotesAssigned to JAJulie Armstrong, customerFrom Charlottein 5 daysComplete
  • Your attitude to risk
  • FormAttitude to risk12 questionsAssigned to JAJulie Armstrong, customerFrom Charlottein 5 daysReady to check
  • QuestionCapacity for losshow much you could loseAssigned to JAJulie Armstrong, customerFrom Charlottein 5 daysReady to check
  • Tax and estate
  • QuestionTax rate you paybasic, higher or ScottishAssigned to JAJulie Armstrong, customerFrom Charlottein 6 daysComplete
  • QuestionWill and power of attorneyin place or notAssigned to JAJulie Armstrong, customerFrom Charlottein 6 daysAwaiting reply
Pension and investment statementsfor customers with pensions · after the fact find9 requests9 requests
Pension and investment statementsGareth Evans · pension valuations7 of 9 back
  • Who holds what
  • TableProviders you haveprovider and type of planAssigned to GEGareth Evans, customerFrom Charlottein 3 daysComplete
  • DecisionIf you have no statementwe ask or you askAssigned to GEGareth Evans, customerFrom Charlottein 3 daysComplete
  • Pensions
  • UploadWorkplace pension statementlatest yearly statementAssigned to GEGareth Evans, customerFrom Charlottein 5 days1 file sent
  • UploadPersonal pension statementsone for each providerAssigned to GEGareth Evans, customerFrom Charlottein 5 days2 files sent
  • UploadFinal salary pension detailsstatement or quoteAssigned to GEGareth Evans, customerFrom Charlottein 6 daysComplete
  • UploadState Pension forecastfrom the gov.uk serviceAssigned to GEGareth Evans, customerFrom Charlottein 6 daysAwaiting reply
  • Savings and cover
  • UploadISA statementsevery ISA you holdAssigned to GEGareth Evans, customerFrom Charlottein 6 daysReminder sent
  • UploadInvestment statementsfunds, shares, bondsAssigned to GEGareth Evans, customerFrom Charlottein 6 daysComplete
  • UploadLife and illness coverpolicy schedulesAssigned to GEGareth Evans, customerFrom Charlottein 7 days1 file sent
Suitability report approvalfor advice customers · when the report is ready9 requests9 requests
Suitability report approvalRobert Hale · suitability report7 of 9 back
  • Read the advice
  • QuestionQuestions about the reportanything unclearAssigned to RHRobert Hale, customerFrom Charlottein 5 daysComplete
  • ApprovalSuitability reportread and approveAssigned to RHRobert Hale, customerFrom Charlottein 7 daysComplete
  • ApprovalKey features and costsread and approveAssigned to RHRobert Hale, customerFrom Charlottein 7 daysReady to check
  • DecisionYour decisiongo ahead, in part or waitAssigned to RHRobert Hale, customerFrom Charlottein 7 daysReady to check
  • Setting up
  • FormApplication details6 questionsAssigned to RHRobert Hale, customerFrom Charlottein 8 daysComplete
  • QuestionAccount you will pay frombank and account nameAssigned to RHRobert Hale, customerFrom Charlottein 8 daysAwaiting reply
  • UploadProof of the bank accountfor the applicationAssigned to RHRobert Hale, customerFrom Charlottein 8 daysReminder sent
  • DecisionHow you pay our feefrom the plan or by youAssigned to RHRobert Hale, customerFrom Charlottein 8 daysComplete
  • ApprovalCancellation rightsread and approveAssigned to RHRobert Hale, customerFrom Charlottein 9 daysReady to check
Annual review packfor existing customers · four weeks before your review9 requests9 requests
Annual review packDeepak Shah · annual review7 of 9 back
  • What has changed
  • QuestionChanges in your lifejob, health, familyAssigned to DSDeepak Shah, customerFrom Charlottein 5 daysComplete
  • FormIncome and spending6 questionsAssigned to DSDeepak Shah, customerFrom Charlottein 6 daysComplete
  • QuestionPlans for the next yearhouse, school fees, giftsAssigned to DSDeepak Shah, customerFrom Charlottein 6 daysReady to check
  • Latest figures
  • UploadPension statementslatest from each providerAssigned to DSDeepak Shah, customerFrom Charlottein 7 days2 files sent
  • UploadISA and investment statementslatest valuationAssigned to DSDeepak Shah, customerFrom Charlottein 7 daysComplete
  • UploadLatest payslipor a P60Assigned to DSDeepak Shah, customerFrom Charlottein 7 daysAwaiting reply
  • Your review
  • FormUpdated attitude to risk12 questionsAssigned to DSDeepak Shah, customerFrom Charlottein 8 daysReminder sent
  • FormWho gets your pensionexpression of wishAssigned to DSDeepak Shah, customerFrom Charlottein 8 daysComplete
  • ApprovalReview summaryread and approveAssigned to DSDeepak Shah, customerFrom Charlottein 12 daysReady to check
Retirement planning packfor people nearing retirement · a year before you plan to stop10 requests10 requests
Retirement planning packPatricia Dunn · retirement plan8 of 10 back
  • Your plans
  • QuestionWhen you want to stop workdate or ageAssigned to PDPatricia Dunn, customerFrom Charlottein 4 daysComplete
  • QuestionIncome you would likeeach month, after taxAssigned to PDPatricia Dunn, customerFrom Charlottein 4 daysComplete
  • QuestionPlans for your homestay, downsize or moveAssigned to PDPatricia Dunn, customerFrom Charlottein 5 daysReady to check
  • DecisionTax-free cashnow, later or a mixAssigned to PDPatricia Dunn, customerFrom Charlottein 6 daysReady to check
  • What you will have
  • UploadState Pension forecastfrom gov.ukAssigned to PDPatricia Dunn, customerFrom Charlottein 5 daysComplete
  • UploadWorkplace pension statementlatest statementAssigned to PDPatricia Dunn, customerFrom Charlottein 5 daysAwaiting reply
  • UploadFinal salary pension quoteif you have oneAssigned to PDPatricia Dunn, customerFrom Charlottein 6 daysReminder sent
  • TableOther incomesource, amount, until whenAssigned to PDPatricia Dunn, customerFrom Charlottein 6 daysComplete
  • Your partner and the plan
  • QuestionYour partner’s planstheir pension and dateAssigned to PDPatricia Dunn, customerFrom Charlottein 6 daysReady to check
  • ApprovalRetirement plan summaryread and approveAssigned to PDPatricia Dunn, customerFrom Charlottein 12 daysReady to check
Tax year end planning packfor investing customers · before 5 April8 requests8 requests
Tax year end planning packSimon Rhodes · tax year end6 of 8 back
  • This tax year
  • TableISA payments so faraccount, date, amountAssigned to SRSimon Rhodes, customerFrom Charlottein 5 daysComplete
  • TablePension payments so farwho paid, date, amountAssigned to SRSimon Rhodes, customerFrom Charlottein 5 daysComplete
  • QuestionExpected income this yearsalary, bonus, otherAssigned to SRSimon Rhodes, customerFrom Charlottein 6 daysReady to check
  • QuestionGains from selling assetsshares, property, fundsAssigned to SRSimon Rhodes, customerFrom Charlottein 6 daysReady to check
  • Room left
  • QuestionUnused pension allowancefrom the last three yearsAssigned to SRSimon Rhodes, customerFrom Charlottein 7 daysComplete
  • QuestionGifts to family or charitythis tax yearAssigned to SRSimon Rhodes, customerFrom Charlottein 7 daysAwaiting reply
  • Your plan
  • DecisionUse of your allowancesall, some or noneAssigned to SRSimon Rhodes, customerFrom Charlottein 9 daysReminder sent
  • ApprovalYear end planread and approveAssigned to SRSimon Rhodes, customerFrom Charlottein 10 daysComplete

Written for financial advisers. The names are made up. The replies coming in are an illustration. Build any of these in Docsroom and save it as your own template.

Why it helps

What changes for you

Statements arrive before the meeting

Pension, ISA and bank statements come in ahead of the fact find, each with the date it arrived, so the meeting starts from real figures.

A link for each person

Each person gets their own link, so a couple can each answer their own questions from their own phone.

Nudges stop when they reply

Docsroom chases whoever has not replied, and stops as soon as they do, ahead of a review or a tax year end.

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