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Eighteen short guides, written by the people who use Docsroom every day. If you cannot find it here, ask us.
Getting going
First week · 5 guides
Getting startedYour first request pack and its people, importing a list, and team notes
TemplatesThe eight included, reading one before you use it, and saving your own
Sending requestsPrivate links, request emails, what they receive, and Email history
Request links explainedWhat each link shows, how long it lasts, withdrawing one, handing over
Upload from a phonePhotos of ID, certificates and receipts from a phone, in seconds
Asking, chasing, checking
Every day · 6 guides
Scheduled remindersTurning them on, what they contain, when they stop, packs that repeat
NotificationsAn email when somebody replies or uploads, as it happens or once a day
SearchCmd+K from any page: packs, requests, people, files, templates, notes
Due datesNeeded-by dates, what counts as overdue, and every request in one list
Reports and exportsThe status report, the activity CSV, the data export and a test email
Downloading filesAll files, new files, or files up to a previous download
Your organisation and your account
Once, then rarely · 7 guides
Team and sign-inInviting people, the four roles, resetting a password, removing someone
Settings and your accountProfile, password, two-factor, devices, saved replies, backups and email
Organisation brandingYour name and logo on everything the people you ask see
Two-factor authenticationAn authenticator app, recovery codes, and losing a phone
Email setupSending from your own domain
Backups and restoreWhat is backed up each night, how to restore, exporting everything
Deleting dataWhat can be deleted, by whom, and when backups let go of it