Templates / Garages and MOT centres
Every job authorisation and certificate a garage chases.
Garages chase job authorisations, technician qualifications and equipment certificates, plus yearly MOT station paperwork. Docsroom gives each person their own link and chases whoever has not replied.
8 templates80 requestsWritten for garages and MOT centres
Eight templates for garages and MOT centres
Open a template to see every request in the order it is asked, and watch it written in and answered.
New customer starter checklist10 requests
- About you
- FormYour detailsAssigned to CDCraig Dunn, customerFrom Mandyin 2 daysComplete
- QuestionBest number to reach youAssigned to CDCraig Dunn, customerFrom Mandyin 2 daysComplete
- DecisionHow we keep in touchAssigned to CDCraig Dunn, customerFrom Mandyin 2 daysReady to check
- Your car
- FormVehicle detailsAssigned to CDCraig Dunn, customerFrom Mandyin 2 daysReady to check
- UploadService historyAssigned to CDCraig Dunn, customerFrom Mandyin 3 daysComplete
- QuestionWarning lights onAssigned to CDCraig Dunn, customerFrom Mandyin 3 daysAwaiting reply
- QuestionLocking wheel nut keyAssigned to CDCraig Dunn, customerFrom Mandyin 3 daysReminder sent
- Before your visit
- DecisionIf you need a carAssigned to CDCraig Dunn, customerFrom Mandyin 4 daysComplete
- ApprovalGarage termsAssigned to CDCraig Dunn, customerFrom Mandyin 5 daysReady to check
- ApprovalPrivacy noticeAssigned to CDCraig Dunn, customerFrom Mandyin 5 daysReady to check
Staff starter checklist11 requests
- Who you are
- QuestionRight to work share codeAssigned to LBLiam Barrett, technicianFrom Mandyin 3 daysComplete
- UploadPhoto IDAssigned to LBLiam Barrett, technicianFrom Mandyin 3 daysComplete
- QuestionEmergency contactAssigned to LBLiam Barrett, technicianFrom Mandyin 4 daysReady to check
- Pay and contract
- FormBank and tax detailsAssigned to LBLiam Barrett, technicianFrom Mandyin 4 daysReady to check
- QuestionNational Insurance numberAssigned to LBLiam Barrett, technicianFrom Mandyin 4 daysComplete
- ApprovalEmployment contractAssigned to LBLiam Barrett, technicianFrom Mandyin 5 daysAwaiting reply
- ApprovalWorkshop safety rulesAssigned to LBLiam Barrett, technicianFrom Mandyin 5 daysReminder sent
- Skills and kit
- UploadDriving licenceAssigned to LBLiam Barrett, technicianFrom Mandyin 5 daysComplete
- QuestionDVLA licence check codeAssigned to LBLiam Barrett, technicianFrom Mandyin 5 daysReady to check
- QuestionBoots and overall sizesAssigned to LBLiam Barrett, technicianFrom Mandyin 6 daysReady to check
- UploadMotor vehicle qualificationAssigned to LBLiam Barrett, technicianFrom Mandyin 7 daysComplete
Job authorisation12 requests
- The work
- ApprovalRepair estimateAssigned to APAndrew Pike, customerFrom MandytomorrowComplete
- DecisionWork to go aheadAssigned to APAndrew Pike, customerFrom MandytomorrowComplete
- QuestionItems to leave for nowAssigned to APAndrew Pike, customerFrom MandytomorrowReady to check
- DecisionIf we find more workAssigned to APAndrew Pike, customerFrom MandytomorrowReady to check
- The car
- QuestionMileage on arrivalAssigned to APAndrew Pike, customerFrom MandytomorrowComplete
- UploadPhotos of the carAssigned to APAndrew Pike, customerFrom MandytomorrowAwaiting reply
- QuestionAnything left in the carAssigned to APAndrew Pike, customerFrom MandytomorrowReminder sent
- Courtesy car
- ApprovalCourtesy car agreementAssigned to APAndrew Pike, customerFrom Mandyin 2 daysComplete
- UploadDriving licenceAssigned to APAndrew Pike, customerFrom Mandyin 2 days1 file sent
- Collection
- DecisionOld partsAssigned to APAndrew Pike, customerFrom Mandyin 2 daysReady to check
- QuestionCollection timeAssigned to APAndrew Pike, customerFrom Mandyin 2 daysComplete
- ApprovalWarranty on the workAssigned to APAndrew Pike, customerFrom Mandyin 3 daysAwaiting reply
Technician qualifications check10 requests
- MOT testing
- QuestionMOT tester user IDAssigned to FRFfion Rees, technicianFrom Mandyin 3 daysComplete
- DecisionVehicle classes you testAssigned to FRFfion Rees, technicianFrom Mandyin 3 daysComplete
- UploadAnnual training certificateAssigned to FRFfion Rees, technicianFrom Mandyin 5 days1 file sent
- UploadAnnual assessment resultAssigned to FRFfion Rees, technicianFrom Mandyin 7 days2 files sent
- Other qualifications
- UploadElectric and hybrid trainingAssigned to FRFfion Rees, technicianFrom Mandyin 7 daysComplete
- UploadAir conditioning certificateAssigned to FRFfion Rees, technicianFrom Mandyin 7 daysAwaiting reply
- UploadFirst aid certificateAssigned to FRFfion Rees, technicianFrom Mandyin 7 daysReminder sent
- TableTraining this yearAssigned to FRFfion Rees, technicianFrom Mandyin 8 daysComplete
- Looking ahead
- QuestionCourses you want nextAssigned to FRFfion Rees, technicianFrom Mandyin 10 daysReady to check
- ApprovalTesting standardsAssigned to FRFfion Rees, technicianFrom Mandyin 10 daysReady to check
Calibration and equipment certificates10 requests
- MOT test equipment
- UploadBrake tester certificateAssigned to TBTrevor Blake, workshop managerFrom Mandyin 5 daysComplete
- UploadHeadlamp tester certificateAssigned to TBTrevor Blake, workshop managerFrom Mandyin 5 daysComplete
- UploadEmissions analyser certificateAssigned to TBTrevor Blake, workshop managerFrom Mandyin 5 days1 file sent
- UploadDecelerometer certificateAssigned to TBTrevor Blake, workshop managerFrom Mandyin 6 days2 files sent
- Lifting and pressure
- UploadRamp and lift examinationAssigned to TBTrevor Blake, workshop managerFrom Mandyin 7 daysComplete
- UploadCompressor examinationAssigned to TBTrevor Blake, workshop managerFrom Mandyin 7 daysAwaiting reply
- UploadFire extinguisher serviceAssigned to TBTrevor Blake, workshop managerFrom Mandyin 8 daysReminder sent
- Workshop kit
- TableTorque wrench calibrationAssigned to TBTrevor Blake, workshop managerFrom Mandyin 8 daysComplete
- UploadAir con machine serviceAssigned to TBTrevor Blake, workshop managerFrom Mandyin 10 days1 file sent
- QuestionAnything failed or repairedAssigned to TBTrevor Blake, workshop managerFrom Mandyin 10 daysReady to check
Supplier account setup8 requests
- Their details
- FormSupplier detailsAssigned to NWNigel Wilcox, sales repFrom Mandyin 3 daysComplete
- UploadTrade price listAssigned to NWNigel Wilcox, sales repFrom Mandyin 4 daysComplete
- QuestionDelivery roundsAssigned to NWNigel Wilcox, sales repFrom Mandyin 4 daysReady to check
- Account and returns
- QuestionOld parts and core returnsAssigned to NWNigel Wilcox, sales repFrom Mandyin 5 daysReady to check
- ApprovalAccount termsAssigned to NWNigel Wilcox, sales repFrom Mandyin 6 daysComplete
- ApprovalReturns and warranty policyAssigned to NWNigel Wilcox, sales repFrom Mandyin 6 daysAwaiting reply
- Safety and cover
- UploadBusiness insuranceAssigned to NWNigel Wilcox, sales repFrom Mandyin 7 daysReminder sent
- UploadSafety data sheetsAssigned to NWNigel Wilcox, sales repFrom Mandyin 7 daysComplete
Yearly MOT station paperwork10 requests
- Authorisation
- FormAuthorised Examiner detailsAssigned to BHBarbara Holloway, directorFrom Mandyin 5 daysComplete
- TableMOT testersAssigned to BHBarbara Holloway, directorFrom Mandyin 7 daysComplete
- UploadSite layout planAssigned to BHBarbara Holloway, directorFrom Mandyin 7 days1 file sent
- Insurance and safety
- UploadMotor trade insuranceAssigned to BHBarbara Holloway, directorFrom Mandyin 7 days2 files sent
- UploadPublic liability insuranceAssigned to BHBarbara Holloway, directorFrom Mandyin 7 daysComplete
- UploadEmployer’s liabilityAssigned to BHBarbara Holloway, directorFrom Mandyin 7 daysAwaiting reply
- UploadFire risk assessmentAssigned to BHBarbara Holloway, directorFrom Mandyin 10 daysReminder sent
- Records
- UploadWaste and consignment notesAssigned to BHBarbara Holloway, directorFrom Mandyin 12 daysComplete
- QuestionComplaints and disputesAssigned to BHBarbara Holloway, directorFrom Mandyin 12 daysReady to check
- ApprovalHealth and safety policyAssigned to BHBarbara Holloway, directorFrom Mandyin 14 daysReady to check
Fleet customer account setup9 requests
- The company
- FormCompany detailsAssigned to SGSean Gallagher, fleet managerFrom Mandyin 3 daysComplete
- QuestionAccounts contactAssigned to SGSean Gallagher, fleet managerFrom Mandyin 3 daysComplete
- QuestionPurchase order neededAssigned to SGSean Gallagher, fleet managerFrom Mandyin 4 daysReady to check
- The vehicles
- TableVehicles on the accountAssigned to SGSean Gallagher, fleet managerFrom Mandyin 4 daysReady to check
- TablePeople who can authoriseAssigned to SGSean Gallagher, fleet managerFrom Mandyin 5 daysComplete
- DecisionMOT reminders go toAssigned to SGSean Gallagher, fleet managerFrom Mandyin 5 daysAwaiting reply
- How we work
- QuestionWork we can do without callingAssigned to SGSean Gallagher, fleet managerFrom Mandyin 5 daysReminder sent
- DecisionBring it in or we collectAssigned to SGSean Gallagher, fleet managerFrom Mandyin 6 daysComplete
- ApprovalFleet termsAssigned to SGSean Gallagher, fleet managerFrom Mandyin 7 daysReady to check
Written for garages and MOT centres. The names are made up. The replies coming in are an illustration. Build any of these in Docsroom and save it as your own template.
What changes for you
One link for each customer and technician
Customers approve work and technicians send certificates from their phones, with no account or password to remember.
Certificates and approvals on the record
Calibration certificates, qualifications and job approvals arrive in one list, each with the date it came in.
Fewer phone calls about paperwork
Docsroom chases whoever has not replied until each one is in, so the service desk is not ringing round for forms.
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