Docsroom

Solutions / Insurance brokers

Renewal in three weeks. Most of it has not changed.

Every renewal needs the same information, most of which the business gave you last year. Roll last year’s pack forward, ask only for what has changed, and spend the three weeks placing the risk rather than chasing a turnover figure.

Renewal, 1 October · Kestrel Joinery2 of 5 back3 of 5 back
  • FormTurnover and wagerollDawnComplete
  • FormSums insured3 of 4 premisesReady to check
  • UploadVehicle scheduledue this weekAwaiting reply
The list

What a commercial renewal waits for

One template per class. A fleet renewal and a professional indemnity renewal have almost nothing in common except the deadline.

Commercial renewalBeacon Signs, 1 October7 of 10 back
  • The business · Lena Frost
  • FormTurnover and wagerollthe coming yearLFLena FrostBethin 3 daysComplete
  • QuestionChange of activityor tradeLFLena FrostBethin 5 daysComplete
  • TableSums insuredper premisesLFLena FrostBethin 7 daysReady to check
  • UploadClaims experienceor a nil declarationLFLena FrostBethin 9 days2 files sent
  • QuestionCircumstancesthat might become a claimLFLena FrostBethin 11 daysAwaiting reply
  • Fleet and site · Tom Hale
  • TableVehicle scheduleevery vehicleTHTom HaleBethtomorrowReady to check
  • FormDriver listrepeats per driverTHTom HaleBethin 3 daysComplete
  • FormSubcontractorshow they are engagedTHTom HaleBethin 5 daysComplete
  • QuestionSurvey actionsand whether doneTHTom HaleBethin 7 daysAwaiting reply
  • ApprovalProposal formand statement of factTHTom HaleBethin 9 daysAwaiting reply

An illustration. The names are made up.

Renewal season

The whole book at renewal season

Start the template for every business renewing in October, in one action, and watch one board rather than a spreadsheet of who you have emailed.

The spreadsheet way

A typical tracker, not a Docsroom screen.

The Docsroom way

One board, kept by the replies themselves.

An illustration. The names are made up.

How it works

Through a renewal

Last year’s list comes back

Roll the pack forward and last year’s list comes back: the same questions, table rows and people, dates moved on a year, every answer blank. The wording you settled on last year is the wording that goes out.

A deadline that does not move

Renewal dates are fixed. Put the needed-by date on each request and it chases three days out and again on the day. Add a reminder schedule and each one lists only what that person still owes.

The file explains itself

Every answer, every document and every chase sits under the question that prompted it. At the point of a claim dispute, that record is the whole argument.

The pictures are illustrations. The names are made up.

Non-disclosure is a record problem

When an insurer says a material fact was not disclosed, what you need is a dated record of exactly what you asked and exactly what the insured answered. That is what a request thread is.

  • Every question and answer, dated
  • Every change dated in the trail
  • CSV export and a ZIP of the files
Sums insured · last year carried forward
  • FormUnit 4, Brindley Way£1,240,000Confirmed
  • FormUnit 5, Brindley Waynew, £480,000Added
  • FormStockwas £310,000Awaiting reply

Where the judgment stays

Docsroom records exactly what you asked and exactly what the insured answered, with dates. Last year’s pack keeps last year’s answers, and every change to this year’s is dated in the activity trail. It does not decide whether a fact is material, does not place the risk, and is not a broking system. What it gives you is the record you will want if an insurer ever says the question was never asked.

Roll a renewal forward and see.

Free for 14 days, no card.