Docsroom

Features / Reminders

Chasing that knows when to stop.

Reminders are set per person, not per pack. Each one lists only what that person still owes, and the moment their last item is answered the reminders stop. Nobody is chased for something they sent a fortnight ago.

Reminders for Nadia Kelsall

Only what is still outstanding, and they stop when the list is done

Every Monday at 09:00, until nothing is left. First one went on 2 September.

Bank statements, April to June

Outstanding · 3 days over

Who we should speak to day to day

Outstanding · due Friday

How it works

What a reminder is not

Most chasing fails in one of these ways. Each is a decision Docsroom has already made for you.

  • Not the whole pack, only what they still owe
  • Not to everyone, only to the person who owes it
  • Not for ever: it ends when their list is done
  • Not a surprise: you can see the schedule and the next date
  • Not silent: every reminder sent is on the activity log
  • Not automatic if you would rather not, in which case it prepares a draft

Per person, per schedule

Two people on the same pack can be on different rhythms. The tenant who always forgets gets Tuesdays; the guarantor who never does gets left alone.

It ends by itself

The condition is their list, not a count of emails. When they finish, the schedule stops, and you do not have to remember to turn it off.

Or prepare it and stop

If you would rather send it yourself, Docsroom opens a draft in your own mail app with everything already in it.

Dates

Due dates that mean something

A date makes a request overdue, and overdue is visible: on the request, on the pack, in the list of every request, and in the order that list sorts. Set one date across a whole selection when a deadline moves.

  • Overdue shows the morning after, not at the next review
  • One date across a whole selection
  • The same dates on the request, the pack and the status report

What is outstanding

Across every client, most overdue first

Bank statements, April to June

Ardley Foods

3 days

CSCS cards for the gang

Redhill Groundworks

4 days

Signed engagement letter

Carter & Lowe

9 days

What lands in your inbox

A daily summary at a time you choose, or a message as each thing happens, per person. It is your team’s attention, so it is your team’s setting.

What you hear about

A daily summary, or as it happens

A client replies

As it happens

Email

A file arrives

In the daily summary

Daily

Only my clients

Limited to the clients you own

On

Stop chasing by hand.

Free for 14 days, no card.