Help centre / Upload from a phone
Upload from a phone
For receipts, certificates, ID, letters and anything else that is on paper.
Getting the code
Open a request, on your side or on theirs, and in the reply box choose Upload from a phone. A QR code appears, with Copy phone link underneath if it is easier to send the address. Scanning it with a phone camera opens a page with the request’s title, a camera button and a reply box. Photos and notes land in the request’s conversation like any other reply, and whoever opened the code can choose Mark finished from the phone, which sends the request to its reviewer.
Receipt for £29.99
Take a photo
1 file sentWhat to know
- The link is private to the request it was opened from, and the page says the date and time it stops working: 30 minutes after it was made.
- Nothing needs installing; it is a web page, and there is no sign-in.
- Replies are recorded under the name of whoever opened the QR code: the person you asked, or the member of your team.
On your own network. When Docsroom runs on a machine in the office, the QR link uses that machine’s network address, so the phone has to be on the same Wi-Fi. The dialog says so when it is. For phones elsewhere, set the app’s public HTTPS address; see Email setup.